Frequently Asked Questions

Firefighter VR is a VR training system for fire departments and youth fire brigades. It imparts fundamentals on firefighting, first aid, and equipment knowledge in a safe, virtual environment.

The Standard Package includes the Nozzle module. The Fire Extinguisher and CPR/First Aid modules can be added optionally. Further trainings, such as tactical exercises and technical drills, are also available. → Discover all training modules

Currently, the following 21 scenarios are available:

• Bürobrand (Office Fire)
• CPR / Reanimation
• Drehleiter (Turntable Ladder)
• Elektronikbrand (Electronics Fire)
• Erkundung (Scouting)
• Erste Hilfe (First Aid)
• Feuerlöscher (Fire Extinguisher)
• Flashover
• Flughafen (Airport Fire)
• Gastankbrand (Gas Tank Fire)
• Innenbrand (Interior Fire)
• Kreiselpumpe (Centrifugal Pump)
• Ladeflächenbrand (Loading Dock Fire)
• Notfallpneumatik (Emergency Pneumatics)
• Ölflächenbrand (Oil Fire)
• Planspiel (Tactical Exercise)
• Sprinklerwartung (Sprinkler Maintenance)
• Sprungkissen (Jump Cushion)
• Tutorial
• Übungsstrecken (Training Courses)
• Unfallsicherung (Accident Securing)
• Waldbrand (Wildfire)

→ View all modules with details

The standard delivery includes one Pico 4 Ultra Enterprise VR headset, an HDMI transmitter for screen-casting to a TV or projector, a carry case, all necessary charging accessories, and the pre-installed Firefighter VR software. An optional Wi-Fi extender is available for venues with poor wireless coverage.

Yes. All scenarios run fully offline directly on the headset — no internet connection is required during operation. An internet connection is only needed for software updates, which can be performed conveniently at the fire station.

No. Firefighter VR runs as a standalone application directly on the Pico 4 Ultra Enterprise — no PC, gaming rig, or external processing unit is required. This makes it easy to deploy at any location.

Yes. The included HDMI transmitter wirelessly streams the headset’s view to a TV or projector in real time. The waiting group can watch and discuss tactical choices together — turning training into a team activity even for those not yet wearing the headset.

Updates are distributed directly via the Pico Enterprise MDM portal. Once a Wi-Fi connection is available, the headset downloads and installs the update automatically — typically within a few minutes. No manual action is required by the user.

The software is optimised for and exclusively certified on the Pico 4 Ultra Enterprise. Using alternative hardware is not supported and may lead to performance issues or missing features. The enterprise variant of the headset provides important management and deployment capabilities that consumer models lack.

Selected scenarios include an instructor mode that allows certain events to be triggered externally — for example adjusting fire intensity or spawning additional hazards. This feature is continuously being expanded. For scenarios without instructor mode, the VR system provides automated, scenario-driven feedback.

The Pico 4 Ultra Enterprise offers approximately 2.5–3 hours of active use per charge, which is sufficient for a full training session with a group. A standard training run per participant takes between 5 and 20 minutes, so the battery easily covers an entire day's training when charged overnight.

Firefighter VR is ideal for initial and refresher training of active firefighters, youth fire brigade work, public outreach events and open days, as well as corporate fire safety instruction. The low barrier to entry and the immediate feedback from the system make it effective even for participants with no prior VR experience.

The standard set includes one headset, which means participants take turns. However, thanks to the screencast feature the waiting group remains actively involved. Multiple headset packages can be combined for parallel training — please contact us if you are interested in multi-headset setups.

A trained instructor can set up the complete system in under 5 minutes: unpack the headset, start the app, connect the HDMI transmitter to the TV — done. No calibration or complex network setup is required.

No. The system is designed so that instructors only need a short familiarisation session of around 30 minutes. We also provide a comprehensive instructor guide and — upon request — an on-site introduction session.

Yes. The Fire Extinguisher scenario is specifically designed for fire safety instruction in companies and public institutions. It simulates realistic use of CO² and powder extinguishers and provides immediate in-VR feedback on correct technique — without the cost, hazard, or mess of a live fire exercise.

Let the biggest sceptic in the group go first. If they’re smiling after a short time, the rest of the group will warm up much faster.

Also avoid evaluating mistakes in front of the group. Anyone who picks the wrong extinguisher gets immediate feedback from the VR system — the instructor does not need to step in. This removes the fear of making mistakes.

Harness the screencast feature conveying the VR perspective onto a TV. The rest of the faction can function as “command staff”, evaluating tactical choices, or answering queries the active participant articulates aloud. This shapes mere waiting intervals into lively, unified coaching sequences.

Yes! Both GodView and the Planspiel (Tactical Exercise) module support loading custom 3D tilesets (3D Tiles / .json). This allows you to explore a photogrammetric scan of your actual operational area directly in VR.

Step 1 – Preparation on the PC

• Download the ZIP file via the provided download link to your service PC.
• Switch on the Pico 4 Ultra Enterprise, unplug the USB-C cable from the transceiver, and connect the headset to the PC instead – it will appear as a removable drive.
• In the headset’s file explorer, open Internal Storage → Download, copy the ZIP file into that folder, then disconnect the cable.

Step 2 – Unpacking on the headset

• Put on the headset → Main Menu → Tools → launch WinRAR.
• Navigate to the Download folder and select the ZIP file.
• Check the destination path before extracting: WinRAR sometimes inserts a doubled Download folder (e.g. “Download/Download/dataset”). Remove one of the duplicate entries so the path is clean (e.g. “Download/dataset”). This setting can be saved for future use.
• Start the extraction – with many individual files this may take a few minutes.

Step 3a – Access via GodView

• Launch GodView → open the in-app tablet → Dataset → tap the + icon to add a new tileset.
• Navigate to the extracted folder and select the tileset.json file.
• Once loaded, the location appears in the Dataset list and can be reached immediately via the Fly-To button.

Step 3b – Access via Planspiel (Tactical Exercise)

• Launch Planspiel → Menu → Change Environment → Select Tileset → load the same JSON file.

Note on rendering quality: GodView renders the dataset at higher resolution. In Planspiel the tileset quality is slightly reduced, since performance must be reserved for placeable objects. For the best possible visual quality, use GodView.

Tip: In GodView, enable Dynamic Speed under Settings and reduce it slightly for more comfortable navigation through large datasets.

VR acts like an immensely powerful magnet targeting younger demographics. Serving exceptionally well at open-house days, trade fairs, or anniversary jubilees, it attracts visitors permitting them to playfully experience the firefighter métier. A "high score" system propels ambition shaping an unforgettable introductory milestone.

The Complete Baseline Set costs 3,299 € net. Supplementary modules stand at 449 € each. Over the subsequent year (Year 2 onwards), optional update packages command 499 € net annually.

Yes, for 499 € per week (net) featuring a 1,500 € deposit clause. Crucially, the deposit coupled precisely with the rental charge is fully credited towards any ensuing purchase.

You can book an online showcase via our website mapping exactly to Firefighter VR. Additionally, we are accessible at multiple trade conventions.

Countless fire departments have successfully financed the platform via their booster clubs (Fördervereine), community budgets, or discrete stipends. Moreover, it is increasingly widespread for neighboring departments to cooperatively procure an overlapping unit.